Privacy & Security Policy

Squrall LLC ("Company", "we", "us", or "our") is committed to protecting your privacy and maintaining the security of your information. This Privacy & Security Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. As a security-focused company, we hold ourselves to the highest standards of data protection. We believe transparency is essential to trust.

We collect information in several ways: Information You Provide: • Contact information (name, email address) when you fill out our contact form • Business information when you engage our services • Communication records from emails, calls, or meetings • Any other information you choose to share with us Automatically Collected Information: Our website and hosting providers may automatically collect standard technical information such as IP addresses, browser type, and pages visited. We may use cookies or similar technologies in the future to improve your experience.

We use collected information to: • Provide our services and communicate with you about projects • Improve our website, services, and user experience • Comply with legal obligations and protect against security threats We do not sell your personal information to third parties.

We may share your information with: Service Providers: Third-party vendors who assist us in operating our business (hosting, email, analytics). These providers are contractually obligated to protect your information. Legal Requirements: When required by law, court order, or government request. We require all third parties to respect the security of your data and treat it in accordance with applicable laws.

As a security-first company, we implement robust measures to protect your information: Technical Safeguards: • Encryption in transit (TLS/HTTPS) and at rest • Single Sign-On (SSO) and Multi-Factor Authentication (MFA) • Regular security assessments and penetration testing • Access controls and authentication mechanisms • Monitoring and intrusion detection systems • Regular security updates and patches Organizational Safeguards: • Employee security training • Incident response procedures • Regular security policy reviews • Principle of least privilege for data access Physical Safeguards: • Secure data center facilities for hosted services • Access controls for physical locations While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly of any breach affecting your data.

We retain your information for as long as necessary to: • Fulfill the purposes outlined in this policy • Comply with legal and regulatory requirements • Resolve disputes and enforce agreements • Maintain business records as required by law When data is no longer needed, we securely delete or anonymize it. Client project data is retained according to individual service agreements.

Our website may use cookies and similar technologies to enable functionality, analyze traffic, and improve your experience. If implemented, these would include essential cookies for site operation and analytics cookies to understand usage patterns. You can control cookies through your browser settings. We do not use cookies for advertising or sell cookie data to third parties.

As an AI-forward company, we believe in transparency about how we use AI: In Our Services: • We may use AI tools to enhance service delivery • AI is used to augment human expertise, not replace professional judgment • Security assessments and recommendations involve human review • We disclose AI usage in deliverables when appropriate On Our Website: • We may use AI-powered analytics tools • Contact form submissions may be processed by AI for routing purposes • AI does not make decisions affecting your rights without human oversight Data and AI: • We do not use your personal data to train AI models without explicit consent • Any AI processing of your data adheres to our data protection standards

Our website and services may contain links to or integrations with third-party services. Each third-party service has its own privacy policy. We are not responsible for the privacy practices of third parties. We carefully vet third-party providers for security and privacy practices before integration.

For questions or concerns related to this policy, please contact us at support@squrall.com.