Terms of Service

By accessing and using Squrall's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services. These Terms of Service ("Terms") govern your use of our website located at squrall.com and any related services provided by Squrall LLC ("Company", "we", "us", or "our").

Squrall LLC provides application development, architecture review, security assessment, and agentic AI services. Our services are designed to help businesses build secure, scalable, and innovative software solutions. The specific scope, deliverables, timelines, and pricing for any project will be defined in a separate Statement of Work (SOW) or service agreement between Squrall LLC and the client.

When engaging our services, you agree to: • Provide accurate and complete information necessary for us to perform our services • Respond to requests for information, feedback, or approvals in a timely manner • Ensure you have the legal right to share any data, content, or materials provided to us • Maintain the confidentiality of any credentials, access tokens, or sensitive information we provide • Comply with all applicable laws and regulations in your use of our services and deliverables

Unless otherwise specified in a separate agreement: • Work Product: Upon full payment, clients receive ownership of custom code, designs, and deliverables created specifically for their project. • Pre-existing Materials: Squrall LLC retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in delivering services. Clients receive a license to use these materials as part of their deliverables. • Third-party Materials: Some deliverables may include third-party software, libraries, or content. These remain subject to their respective licenses. • Squrall LLC Property: Our website, brand, marketing materials, and internal tools remain the exclusive property of Squrall LLC.

Both parties agree to maintain the confidentiality of sensitive information shared during the course of our engagement. This includes but is not limited to: • Business strategies and plans • Technical specifications and architecture • Source code and algorithms • Customer data and personal information • Financial information • Security vulnerabilities and assessment findings Confidential information will not be disclosed to third parties without prior written consent, except as required by law.

Payment terms are specified in individual service agreements. General terms include: • Invoices are due within 30 days of receipt unless otherwise specified • Late payments may incur interest charges • We reserve the right to suspend services for accounts with overdue balances • All fees are non-refundable unless otherwise stated in the service agreement • Prices are subject to change with 30 days notice for ongoing services

Squrall LLC warrants that: • Services will be performed in a professional and workmanlike manner • Deliverables will substantially conform to agreed specifications • We have the right to provide the services offered DISCLAIMER: Except as expressly stated above, services are provided "as is" without warranty of any kind. We do not warrant that services will be uninterrupted, error-free, or completely secure. No security assessment can guarantee the absence of all vulnerabilities.

To the maximum extent permitted by law: • Squrall LLC's total liability for any claims arising from services shall not exceed the fees paid for those services in the 12 months preceding the claim. • In no event shall Squrall LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. • These limitations apply regardless of the theory of liability (contract, tort, or otherwise).

You agree to indemnify, defend, and hold harmless Squrall LLC and its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: • Your use of our services or deliverables • Your breach of these Terms or applicable law • Your violation of third-party rights (IP, privacy, or otherwise) • Content or data you provide to us • Claims by your employees, customers, or end users • Your negligence or willful misconduct We may assume exclusive control of any defense at our expense. You won't settle any claim without our written consent. These obligations survive termination.

Either party may terminate a service engagement: • With 30 days written notice for ongoing services • Immediately if the other party materially breaches these Terms and fails to cure within 15 days of notice • Immediately if the other party becomes insolvent or ceases operations Upon termination, you must pay for all services rendered through the termination date. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through binding arbitration or in the courts of competent jurisdiction.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect. Continued use of our services after changes become effective constitutes acceptance of the modified Terms.

For questions about these Terms, please contact us at: Email: support@squrall.com We will respond to inquiries within 5 business days.